Support

We are here to help with your Tress experience

Frequently Asked Questions

How does the Relationship Tree work?

The Relationship Tree represents your shared progress. It grows as you complete playful activities such as love missions, mini games, mood check-ins, memories, and other milestone moments.

What can we do inside Tress?

Tress includes love missions, mini games, mood check-ins, memories, wish lists, achievements, and growth-related features designed for couples.

How do we add a memory?

Open the memories area, choose the create flow, and add the moment you want to keep. You can include details and related images where supported by the app.

What are Love Missions?

Love Missions are playful prompts or tasks created to encourage sweet interaction, shared effort, and relationship rituals in a fun way.

Why does Tress request photo or camera access?

These permissions help users capture and add visual memory content inside the app experience.

How can we report a problem?

You can contact support by email with a short description of the issue, your device model, and the steps that led to the problem.

Still Need Help?

If you cannot find the answer you need, our support team is ready to help. We aim to review support requests as quickly as possible and improve the Tress experience over time.

Contact our support team:

Email: support@tress.com

Back to Home